This Privacy Policy explains how shewin collects, uses, stores, shares, and protects your personal information when you use our platform. We are committed to safeguarding your privacy in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
Effective Date: 1 January 2026 · Last Updated: 1 January 2026Every page on the shewin platform — including your account, cashier, and profile — uses 256-bit SSL encryption. Your data is protected in transit with the same standard Philippine banks use for online banking.
shewin does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used only for account operation, regulatory compliance, and platform improvement — nothing else.
Under Republic Act No. 10173, you have the right to access, correct, and erase your personal data held by shewin. You may exercise these rights at any time by contacting our Data Protection Officer.
shewin retains your personal data only as long as necessary for the purposes it was collected. Retention periods are defined by PAGCOR regulations and Philippine anti-money laundering law, not by shewin's commercial interests.
shewin collects only the personal information necessary to operate your account, process transactions, and fulfill regulatory obligations. We do not collect data that isn't needed for a defined, legitimate purpose.
In the event of a personal data breach that is likely to result in serious harm, shewin will notify affected players and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, in accordance with Philippine law.
This Privacy Policy ("Policy") describes how shewin ("shewin", "we", "us", "our") — the operator of the online gaming platform at shewin.biz — collects, processes, stores, uses, and discloses personal information obtained from individuals ("you", "User", "Player") who access, register with, or otherwise use the shewin platform.
shewin is committed to responsible data stewardship. We recognize that Filipino players entrust us with sensitive personal and financial information, and we take that trust seriously. This Policy is designed to be transparent, accessible, and written in clear language — not buried under walls of impenetrable legal text.
By registering an account with shewin or using any shewin service, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. If you do not agree to this Policy, you should not use the shewin platform.
Philippine Data Privacy Act Compliance: This Policy is drafted in compliance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines.
For the purposes of the Philippine Data Privacy Act and this Policy, shewin acts as the Personal Information Controller (PIC) with respect to the personal data you provide when using our platform. As PIC, shewin determines the purposes and means of processing your personal information.
shewin has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data privacy law. Contact details for the DPO are provided in Section 16 of this Policy.
Certain third-party service providers engaged by shewin — such as payment processors and game providers — may independently act as Personal Information Controllers with respect to data they receive in connection with their own services. shewin's data sharing arrangements with these parties are described in Section 7.
shewin collects personal data across several categories depending on your interaction with the platform. The following table summarizes the categories of data collected and their purposes:
| Data Category | Specific Data Points | Collection Purpose |
|---|---|---|
| Identity Data | Legal name, date of birth, gender, government-issued ID type and number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, OTP delivery, KYC address verification |
| Financial Data | GCash / PayMaya account details, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records | Payment processing, AML compliance, fraud prevention |
| Gaming Data | Game session records, bet history, win/loss records, game preferences, bonus utilization | Platform operation, regulatory reporting, responsible gaming monitoring |
| Technical Data | IP address, device type and OS, browser type, device fingerprint, session timestamps, log data | Security, fraud detection, multi-account detection, platform optimization |
| Communication Data | Live chat transcripts, support email correspondence, complaint records | Customer support, dispute resolution, service quality monitoring |
| KYC Documents | Photographs of government-issued IDs, selfie photographs, proof of address documents, proof of payment method | Identity verification, PAGCOR compliance, AML compliance |
| Cookie & Usage Data | Pages visited, features used, session duration, click behavior, referral source | Platform analytics, personalization, marketing attribution |
Sensitive Personal Information: Philippine law classifies certain data as "sensitive personal information" and affords it heightened protection. Where shewin collects government-issued ID numbers (which qualify as sensitive personal information under Philippine law), such data is processed under strict access controls and used solely for KYC and regulatory compliance purposes.
shewin collects personal data through the following means:
shewin uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act, shewin processes your personal data on one or more of the following legal bases:
shewin does not sell, rent, or otherwise commercially transfer your personal data to third parties. We may share your personal data with the following categories of recipients, under appropriate data protection safeguards:
shewin engages carefully selected third-party service providers who process personal data on our behalf and under our instructions. These include:
shewin may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities where required by law, pursuant to a valid legal order, or in connection with a regulatory investigation.
shewin may disclose personal data where necessary to establish, exercise, or defend legal claims in Philippine courts or arbitration proceedings.
Data Processing Agreements: All shewin service providers who process personal data on our behalf are bound by written data processing agreements that require them to maintain confidentiality, implement appropriate security measures, and process data only in accordance with shewin's documented instructions.
shewin uses cookies and similar web technologies to operate, secure, and improve the platform. Cookies are small text files stored on your device that help shewin recognize your browser, maintain your session state, and understand how the platform is being used.
You can control cookie behavior through your browser settings. Note that disabling essential cookies may prevent you from using core shewin features including the login function. Browser-level cookie controls do not affect security and fraud detection technologies that are necessary to protect the shewin platform and its players.
shewin retains personal data only for as long as necessary to fulfill the purposes for which it was collected, subject to mandatory minimum retention periods imposed by applicable Philippine law.
| Data Type | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | PAGCOR regulations, AMLA compliance |
| KYC documents | 5 years from verification date | Anti-Money Laundering Act (RA 9160) |
| Transaction records | 5 years from transaction date | PAGCOR requirements, AMLA compliance |
| Gaming records | 3 years from session date | PAGCOR regulatory reporting |
| Support communications | 2 years from last interaction | Dispute resolution, service quality |
| Technical / log data | 12 months from generation | Security and fraud investigation |
| Marketing consent records | Duration of consent + 3 years | Data Privacy Act compliance |
Upon expiry of the applicable retention period, shewin will securely delete or anonymize your personal data in accordance with its data disposal procedures. Anonymized data that cannot be traced back to any individual may be retained indefinitely for statistical and analytical purposes.
shewin implements a multi-layered approach to data security designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security measures include:
Player Responsibility: While shewin implements robust technical and organizational security measures, the security of your shewin account also depends on you. Use a strong, unique password for your shewin account. Enable two-factor authentication. Do not share your login credentials with anyone. Contact shewin support immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act (RA 10173), you have the following rights with respect to your personal data held by shewin. You may exercise any of these rights by contacting shewin's Data Protection Officer using the details in Section 16.
You have the right to be informed of how your personal data is being collected and processed by shewin — which is the purpose of this Privacy Policy.
You have the right to request a copy of the personal data shewin holds about you, including information on how it is being processed.
You have the right to request that inaccurate or incomplete personal data held by shewin be corrected or updated without unreasonable delay.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to shewin's legal retention obligations.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes, including profiling for marketing purposes.
You have the right to receive your personal data held by shewin in a structured, commonly used, and machine-readable format where technically feasible.
shewin will respond to data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case shewin will notify you of the extension and its reasons. Note that certain rights are subject to limitations under Philippine law — for example, data that must be retained for PAGCOR regulatory compliance or AMLA purposes cannot be erased prior to the expiry of the mandatory retention period.
If you believe shewin has not adequately addressed your data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
shewin does not knowingly collect personal data from individuals under the age of 21. The shewin platform is strictly restricted to adults who are 21 years of age or older in accordance with PAGCOR regulations and Philippine law governing real-money gambling.
If shewin discovers that personal data has been collected from a person under the age of 21, we will immediately take steps to delete that data and close the associated account. All funds deposited through an underage account will be returned to the payment source.
Parents and guardians are responsible for monitoring minor access to devices on which shewin is accessible. If you believe a minor has registered an account at shewin or accessed the platform, please contact our support team immediately at [email protected].
21+ Mandatory: shewin enforces the minimum age requirement of 21 years through identity verification. Age verification is conducted as part of the KYC process before any withdrawal is processed. Accounts that cannot confirm the 21+ age requirement will be suspended.
Some of shewin's third-party service providers — including cloud infrastructure providers, game content providers (such as Evolution Gaming and Pragmatic Play), and fraud detection services — may process personal data on servers located outside the Philippines.
Where personal data is transferred outside the Philippines, shewin ensures that such transfers are conducted in accordance with the Data Privacy Act and its IRR. This includes ensuring that the receiving party has in place appropriate safeguards, such as standard contractual clauses, binding corporate rules, or equivalent data protection measures that provide a level of protection substantially similar to that afforded under Philippine law.
By using the shewin platform and consenting to this Policy, you acknowledge and agree that your personal data may be transferred to and processed in countries outside the Philippines in accordance with the safeguards described in this section.
The shewin platform may contain links to third-party websites or services — for example, links to responsible gaming resources. shewin does not control the privacy practices of these third parties and is not responsible for the content, privacy policies, or data handling practices of any external website.
This Privacy Policy applies solely to data collected by shewin through the shewin platform. When you follow a link to an external site, that site's own privacy policy governs the collection and processing of your data. shewin encourages you to review the privacy policy of any external site you visit.
shewin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, PAGCOR regulatory requirements, or the shewin platform's features and functionality.
When material changes are made to this Policy, shewin will provide notice through one or more of the following channels: (a) a notice displayed on the shewin platform upon your next login; (b) an email notification to your registered email address; or (c) an SMS notification to your registered Philippine mobile number.
The effective date of the current version of this Policy is stated at the top of this document. Your continued use of the shewin platform after any amendment takes effect constitutes your acceptance of the revised Policy. If you do not agree to the amended Policy, you must immediately cease using the shewin platform and contact support to close your account.
All previous versions of this Policy are archived and available upon written request to shewin's Data Protection Officer.
If you have any questions, concerns, or requests relating to this Privacy Policy, your personal data held by shewin, or your data rights under Philippine law, please contact shewin's Data Protection Officer through the following channels:
Data Protection Officer — shewin
Email: [email protected] (mark your subject line: "Privacy / DPO Request")
Live Chat: Available 24/7 via the shewin platform — average response under 3 minutes
National Privacy Commission (NPC):
If you are not satisfied with shewin's response to a data privacy concern, you have the right to file a complaint with the NPC of the Philippines. The NPC is the government authority responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.
For general platform support — including account access, payment queries, and responsible gaming assistance — please contact the shewin support team via 24/7 live chat or email at [email protected].
This Privacy Policy was last reviewed and updated on 1 January 2026. The current version supersedes all previous versions of the shewin Privacy Policy.
shewin processes gaming activity data — including betting patterns and session frequency — to support our responsible gaming program. This includes identifying patterns that may indicate problem gambling and proactively offering support tools to players who show such patterns. This processing is conducted on the basis of shewin's legitimate interest in protecting the welfare of players on the platform.
Access to shewin's platform is strictly limited to players who are 21 years of age or older. For responsible gaming tools and resources, visit our Responsible Gaming page.
Now that you know how shewin protects your data, join thousands of Filipino players across Manila, Cebu, Davao, and Quezon City on the platform. Create your free account in under 2 minutes. GCash deposits from ₱100. Must be 21+.
21+ only · Data protected under RA 10173 · Play responsibly · shewin Terms apply